Region. UWS Library wins accreditation
The University of Western Sydney Library has recently achieved International Standards Organisation (ISO) 9001 Accreditation for its network of seven libraries. To achieve ISO accreditation, UWS Library developed a comprehensive quality management system which records all processes, procedures and client satisfaction measures. Regular reviews of procedures and services were also requirements of the accreditation. The complexities of delivering a consistent, high standard of service across different geographic locations and covering a diverse range of academic disciplines made the challenges of meeting the ISO 9001 even greater for UWS Library. UWS librarian, Ms Liz Curach, said few libraries achieve formal quality accreditation and even fewer university libraries meet the exacting requirements of the ISO 9001.
Labels: UWS. Library
posted by parramattas at 10:06
1 Comments:
This is good news. I have never heard of ISO registration until our manager mentioned it to us in one of our meetings last week. He said pointed out that having an ISO certification 9001 means having high-quality service or product. Proper inspection and testing of products' quality should be done so proper management would be implemented.
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