Penrith. ATO office is 20 years old

The Australian Taxation Office, the tallest building in Penrith, has been in the city for 20 years. About 40 per cent of the ATO's customer-service staff work in the Penrith office, making it the largest call centre in the country, according to a spokesperson. Penrith Valley Chamber of Commerce CEO, Jill Woods, said bringing work closer to where people live benefits everyone. A spokesman for Penrith City Council said council hoped to see more government offices in the city.